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I got a text alert that someone made a large purchase at a Kroger in another state. Even thought Kroger Visa Fraud Protection was on the Phone with me and Store Manager they still could not Block the purchase. I still have not received my money back. They keep saying...
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3.1
Blue Ash, Ohio
I liked
  • Rewards when actually issued
I didn't like
  • Theft of my money
#1111238
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I had the card for over a year, reccomended it to everyone, had my check deposited onto it, no issues. Yesterday, they froze my card and account. Every penny of my paycheck was on it, this happened on payday. They claim a security concern arrose and they were...
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h.kitchener
h.kitchener

The mistake you made was relying on paying everything with a card and not having a checking and savings account with a bank, ie., diversifying your funds. In the event there i...

1.0
#1107968
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I was contacted and told that their had been a breach on my card and that I would receive a new card by a certain date. On the specified date their was no arrival of a new card and my active card was deactivated. When I call furious as I have no money!! 123 rewards...
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#1021655
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Kroger Personal Finance - Not user friendly!

Kroger Personal Finance
#1094492
1.7
Details
The website and the automated calling system is ridicilous! It takes multiple attempts to use either one. And then you spreak with a person and they don't listen nor try to help reselve the issue!
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Customer service
Interest Rate
Price Affordability
Privacy and Data Security
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Staff

Kroger Personal Finance Customer Care Review

Kroger Personal Finance
#992022
1.0
Details
Card is a piece of *** customer service is even more *** no help at all lost when it comes to info about the card NEVER purchasing again!!!!!!!!
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
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Privacy and Data Security
Product or Service Quality
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Value for money
Website

Kroger Visa Prepaid Debit Card Review

Kroger Personal Finance
#975554
1.7
Details
Thieves - loaded 175$, never showed on card
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Price Affordability
Privacy and Data Security
Product or Service Quality
Reliability
Staff
Value for money
Website

Kroger Personal Finance Kroger Rewards Visa Mobile Application Review

Kroger Personal Finance
#972567
Got 3 week trying to use my app for 123 Kroger reward card can get to log inn called and they said they having problems how long I have to wieght to use my app?
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I only put 50 dollars on this just to see how it would work out. I am so glad I didn't throw a hundred or more dollars into this ***!!!! All I did was try and upgrade to a personalized card. Three times on the web address, which went completely NO WHERE! Then I called...
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1.0
#1011733
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I have had this card for atleast 3 years i loaded it again on the 25 of jan tried to use it on the 26th only to be told my card has been deactived but no worrires it will be back working in 24 hours of ccorse it wasnt so i called again and was told it would be active...
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1.0
#1000535
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After 5 months of exhausting efforts to get my 123 reward points redeemed from my 9300 points that I've earned over one and a half years, and being transferred to several different departments which would not help, hung up on, put on hold for hours and just plain said...
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1.0
#999713
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Currently I am still trying to get a card and money. It is now the end of Jan. I put $300.00 on this in the beginning of November and yet I am still waiting. Here is Kroger and the US scam. Think about them doing this to a million customers at $300.00. The interest...
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#995179
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I lost my prepaid card three weeks ago and called to report it right away. They quickly charged my card $20.00 (instead of the $15.00 I agreed to) immediately in order to expedite my card replacement. My check has been direct deposited to this card for years and they...
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I didn't like
  • Stole my money
#991962
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so i was able to buy 1 item on steam but if i tried anything else it wouldn't work so i tried to see how much funds where left and i couldn't access the count anymore and i know i still had money on there i. even called and was on hold for 10+ plus minutes so i ended...
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2.6
I liked
  • I liked a debit card for online purchases
I didn't like
  • Unprofessionalism
  • Kroger debit card is insecure
#989634
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I had my numbers off my card stolen when i tried to file a fraud dispute. The csr DID NOT notify the fraud dept for my dispute. When i followed up with my dispute the csr in the fraud dept advised me, they were NEVER notified. I was given several differents stories on...
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#981271
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