Product: Kroger Personal Finance Website Clear all filters (4 of 4 reviews match)
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Every week or so I have to continuously reset my password as the website seems to forget it..I haven't gotten a kroger points balance in almost a year and I get 0 help online. Just general incompetence. Absolutely fed up with it. Taking my money else where.. The...
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1.0
Product
Kroger Personal Finance Website
I liked
  • Card that i can load my paycheck on
  • That i could get an extra 5 cents off per gallon of gas
  • I liked a debit card for online purchases
I didn't like
  • Poor website quality
  • Unable to use account and routing numbers for billing purposes
  • No points tracking after mid last year
#915814
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Personalized card worked fine for years. Then as the expiration date approached (still over a month away), I found I was unable to log into the KPFPrepaid web site. After entering my user name and password and answering my security questions, it would just send me back...
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Anonymous
Anonymous

In spite of commitment by the Debit Card supplier to the police to make me whole after answering a 10 page questionnaire, there commitment was overturned. Still pissed

Product
Kroger Personal Finance Website
I didn't like
  • Card renewal process is absurd
#852424
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Kroger Personal Finance Website Review

#954796
4.6
Details
The new online statement is so confusing. I'm switching to something else. It shows the same transaction 2 or 3 times. Frustrating!!!
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Kroger Personal Finance Website Review

#895861
1.3
Details
TERRIBLE CARD WITH NO SERVICE. THEY DONT HAVE ANY ANSWERS, CUSTOMER SERVICE IS AN ABSOLUTE JOKE AND THE WORKERS MUST HAVE JUST RECIEVED THEIR GEDS. HOW CAN YOU HAVE A WEBSITE ALSO, THAT MESSES UP EVERYDAY AND NOT HAVE A WAY TO FIX IT?????? PRETTY SURE ITS A SCAM FROM US BANK. STOP USING IT AND PUT THIS *** BUSINESS OUT
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Price Affordability
Privacy and Data Security
Product or Service Quality
Reliability
Staff
Value for money
Website